Address:
TERMINAL BUILDING NEWCASTLE AIRPORT, NEWCASTLE UPON TYNE, NE13 8BZ
Opening Hours
| Sun |
09:00 - 22:00 |
| Mon |
07:30 - 23:00 |
| Tue |
07:30 - 23:00 |
| Wed |
07:30 - 23:00 |
| Thu |
07:30 - 23:00 |
| Fri |
07:30 - 23:00 |
| Sat |
09:00 - 22:00 |
Directions to desk
Travel restrictions
The following documents are required to collect the vehicle:
• A printed version of your Rental Voucher.
• Passport/ID card.
• A valid credit card in the name of the main driver.
• A valid (with no endorsements) driving licence, which must have been held for at least 12 months prior to the rental checking out. International driving licence (always acompanied by the original domestic licence) is required for customers whose licence is not written in Roman alphabet (Arabic, Japanese, Cyrillic etc.). For driving licenses from countries not part of the international driving license treaty, an official translation of the license must be presented with the original license. Indian citizens will need International Driving License.
• Please note UK customers must include the printed endorsement record or the code obtained from DVLA website: www.gov.uk/view-driving-licence) for all named drivers, with details of all endorsements. In the event a UK licence holder does not present the paper counterpart then a charge will be made to call the DVLA Driving Licence enquiries line.
• UK residents will have to pass an Experian Authenticate check in order to get the vehicle. In some cases where the Experian Authenticate check has failed, an additonal form of identification showing their home address (in form on bank statements or utility bills no older than 8 weeks) may be sufficient.
• Non UK residents/overseas customers (including Channel Islands and Isle of Man): must present their passport and one additional form of identification showing their home address (in form on bank statements or utility bills no older than 8 weeks). This is only required if other forms of ID provided (Driving Licence or ID card) does not show the customers address. All non UK residents must produce proof of Entry/exit to the UK (e-tickets are acceptable).
In any instance where a Passport/EU Citizen ID Card is not available / not presented, locations will not rent to the customer. In any instance where a presented credit card fails to trigger a DCC (Dynamic Currency Conversion) request in our system, then the card is deemed to be UK registered and therefore the customer must be qualified via an ‘Authenticate’ (UK resident) check. In the event that the customer refuses to disclose the associated UK address our locations will not rent to the customer.
Age Restrictions and Driving Licence: Drivers must be 25 years old and have held their license for at least 1 year (two years for young drivers and 3 years for customers presenting a non UK Driving Licence).
Drivers who are over 75 years old won’t be allowed to hire at Pembroke, York, Carmarthen, Plymouth, Exeter, Newquay and Taunton.
If you are between 22 and 24 years old you must pay at the desk a young driver surcharge of GBP 33 per day. This fee is not included in the quoted price and payable on arrival.
You must be 22 years of age to rent Mini, Economy and Compact car groups.
You must be 23 years of age to rent Compact Automatic, Intermediate and Standard car groups.
You must be 30 years of age to rent Premium, Luxury and People Carriers.
Location’s Age Restrictions: Bradford and Preston (minimum age of 26 years), Doncaster, Leeds City, Leeds Bradford Airport and Manchester Salford (minimum age of 24 years and Young Driver Fee will apply), Oldham, Reading, Sheffield (minimum age of 25 years).
