Hello, I want to ask you if I want to rent a car and I want to order excess reduction waiver(reduces excess/deposit to 0) how to order this service? and does it mean you wount take a deposit from my credit card?
Support said:
No, every company will hold a deposit. Reducing the excess will not reduce the deposit
Support said:
where are you traveling to?
Client said:
ohh I thought that excess and deposit are the same things... to Iceland
Support said:
Subject to your country of residence you may be offered our extra insurance with our partner AXA
Support said:
Some companies ask for a very high security deposit, which is held against the credit card until the car is returned. They do this, so you will be persuaded to take out the extra insurance at the desk to reduce the deposit.
It is normal for a deposit of around 300€
At STEP2 of our online booking process, click on a few different suppliers as they all offer different amounts of deposit. Next to each car photo is a link entitled TERMS & CONDITIONS , click on this and then on DEPOSIT, to view the size of deposit.
For example, CENTAURO 1050€, INTERRENT 300€, RECORD 950€, NIZA 1110€, FIREFLY 1110€
I hope this information is helpful.