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Updated on: Nov 5, 2017

Clients asked:

Client said:
What is the difference between pick up in terminal vs on airport vs free shuttle bus?

Support said:
In terminal, the desk is inside the terminal.  On Airport, in the facilities of the airport, normally at the car parking. Shuttle bus is a free service that some suppliers “on airport" offer to their customers so they do not need to walk to the office/counter. But, in the case of Krabi, as it is a very small airport, there is very little difference between a supplier that is located “in the terminal" and another that have its location "on the airport".

Client said:
So there are counters in the airport, right ?

Support said:
Yes there are.

Client said:
Do I have to show the confirmation document at the counter?

Support said:
After ordering a car, you will receive an email with the confirmation voucher. Print and present this at the counter, all the information is contained on there.

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