I want to rent a car in Cairns, how do we get the premium protection package?
Support said:
if you are an Australian resident you have to buy it at the desk. Look here for details:-
At STEP2 of our 3 step online booking process, beneath the car photo of your choice, is a link entitled "TERMS & CONDITIONS". Click on this link and it will open an additional smaller window, where the terms and conditions appertaining to that particular car at your chosen location are displayed.