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The best answer:
Answered on: Jan 10, 2018

Clients asked:

Client said:
I want to rent a car in Cairns, how do we get the premium protection package?

Support said:
if you are an Australian resident you have to buy it at the desk. Look here for details:- At STEP2 of our 3 step online booking process, beneath the car photo of your choice, is a link entitled "TERMS & CONDITIONS". Click on this link and it will open an additional smaller window, where the terms and conditions appertaining to that particular car at your chosen location are displayed.